Returns & Exchanges
At The Original, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, you can return or exchange any unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the products are in their original condition.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to the outside of your package, and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.